FAQ
1111bet FAQ — Deposits, Bonuses
1111bet FAQ — Deposits, Bonuses
and Account Questions
The most common questions that come up when using 1111bet are answered here. You will find clear and detailed information on depositing money, claiming the welcome bonus, betting on BPL matches, account verification and responsible gaming limits. This page is helpful for both new players and regular users.
How to Deposit Money
At 1111bet you can currently deposit using bKash, Nagad, Rocket, Upay and bank transfer. For bank transfer, you can send from an account at major Bangladeshi banks such as Dutch-Bangla Bank, BRAC Bank or Islami Bank. The minimum deposit is just ৳100 by any method, and money is added with no extra charges. The deposit option is available after you log in to 1111bet.
Deposits are usually added to your account within a few minutes. If more than 15 minutes have passed and the money has still not arrived, first confirm the transaction in your mobile banking app or bank statement. If the transaction was successful, contact 1111bet's 24/7 live chat with the transaction ID or a screenshot — the support team will verify and resolve the issue quickly.
After logging in to your account, select "Nagad" from the deposit menu. Send the required amount to the designated Nagad number and confirm with your Nagad PIN. Once the payment is successful, you will receive a confirmation SMS from Nagad and the money will be added to your 1111bet account shortly. Minimum deposit is ৳100.
A deposit from bKash to 1111bet usually arrives in your account within a few minutes. During peak hours or due to network issues it may occasionally take 5 to 10 minutes. Before sending, verify the correct 1111bet bKash number and reference code. Keep a screenshot of the transaction — it will be useful to show the support team if any issue arises.
Withdrawal requests from 1111bet are usually processed within 15 minutes to 2 hours. Withdrawals are available via bKash, Nagad, Rocket, Upay and bank transfer. The minimum withdrawal amount is ৳800. Having account verification completed before withdrawing makes the process smoother.
Limits and Controls
Some common signs are: betting beyond your budget, repeatedly playing to recover lost money, skipping family time or work to play, and lying about betting. If the activity feels like a source of stress rather than enjoyment, taking a break is important. Read the responsible gaming guidelines — more detailed information is available there.
If you are experiencing any problem related to betting, contact 1111bet's 24/7 live chat — the support team responds in both Bengali and English. Talking to a trusted family member or friend can also help. The support team can also assist you in setting a deposit limit or taking a temporary break from your account.
No. Participation in casino and betting activities at 1111bet requires a minimum age of 21 (21+). Date of birth is verified during account registration and identity documents may also be required to confirm age later. Protecting minors is our highest priority.
Yes. 1111bet gives you the ability to control your own spending. Daily, weekly or monthly deposit limits can be set from account settings or through the support team. Lowering a limit takes effect immediately, while increasing a limit involves a short delay — which is intentional and protective.
Yes. 1111bet offers both cooling-off (a short-term break) and self-exclusion (long-term or permanent closure). With cooling-off, the account can be paused for anywhere from 24 hours to several weeks. To close permanently, contact the support team by email. The full process is described on the terms and conditions page.
Questions about the Welcome Bonus
Yes, but with conditions. If a bonus is active and the wagering requirement has not been met, you can cancel it — however, any winnings made from that bonus will also be removed. To cancel a bonus, contact the 1111bet support team. Once wagering is completed, the bonus is automatically converted to real balance.
No. The 1111bet welcome bonus can be claimed only once per account — at the time of the first deposit. Opening multiple accounts to claim the bonus is a violation of 1111bet's rules and risks having accounts closed. For future opportunities, check the weekly reload or other promotions.
Slot games generally count in full toward the wagering requirement. Live casino games such as baccarat, roulette or Teen Patti may also contribute, but the contribution rate can differ. For specific terms, check 1111bet's terms and conditions or ask the support team. Sports betting generally counts toward wagering as well.
Yes, every bonus has an expiry period. If the wagering requirement is not completed within the set time, the bonus and any winnings from it are cancelled. Read the terms carefully when accepting a bonus to know the exact expiry. If there is any doubt, the 1111bet support team can clarify.
When you open a new account at 1111bet, you receive a 150% bonus on your first deposit, up to a maximum of ৳5,000. For example, depositing ৳1,000 gives you a ৳1,500 bonus — making your total balance ৳2,500. To withdraw the bonus, you must wager 20 times the bonus amount (৳1,500 × 20 = ৳30,000). The bonus is usually added automatically; if not, let the support team know.
BPL and International Match Betting
Yes. 1111bet offers in-play or live betting. You can bet at real-time odds based on how a team is performing while the match is in progress. In tournaments such as BPL or T20 World Cup, odds change after every over or wicket. You can find detailed information about live markets on the 1111bet cricket betting page.
Decimal odds are straightforward — multiply the bet amount by the odds to get the total return. Example: in a cricket match, Team A has odds of 2.10 and Team B has odds of 1.75. If you bet ৳500 on Team B and Team B wins, the total return is ৳875 (৳375 profit); if Team A wins, you lose ৳500. The higher the odds, the greater the potential profit.
At 1111bet, BPL and international T20 matches offer various markets including match winner, top batter, top bowler, method of first wicket, total runs (over/under) and innings total runs. More markets open up for ICC tournaments. These markets are also available for Bangladesh Tigers matches.
In an accumulator, multiple selections are combined in a single bet and the odds of each are multiplied together. Example: if three selections have odds of 1.40, 1.50 and 1.60, the combined odds are approximately 3.36. Betting ৳100 returns ৳336 if all three are correct. But if even one selection is wrong, the entire ৳100 is lost — so the risk is higher.
Yes, with a single 1111bet account you can bet on BPL, IPL, T20 World Cup, ICC Champions Trophy and any other international cricket tournament. All ongoing matches are listed in the sports betting menu. If you are new, check the 1111bet Bet guide.
Account Verification
The most common reason for a rejected verification is that the image is blurry, cut off, or unreadable due to lighting. Take a new, clear photo showing the full document and resubmit it. The 1111bet support team will inform you of the reason by email or live chat — follow those instructions and re-upload the correct document.
Identity verification ensures account security and confirms that each account belongs to a real person. It is important for preventing money laundering and protecting minors. Completing verification also makes the withdrawal process faster and smoother.
A National Identity Card (NID) is the most widely accepted document for identity verification at 1111bet. A passport or driving licence can also be used. A recent utility bill or bank statement may be required for address verification. All document photos must be clear, in colour and show all four edges.
Verification is usually requested at the time of the first withdrawal. It may also be required in cases of unusual account activity or large transactions. If you want to withdraw quickly without delays, it is a good idea to upload your documents right after registration.
After documents are submitted, the 1111bet verification team reviews them. Submitting correct and clear documents generally means the process is completed quickly. To check the progress of your verification, you can contact the support team at any time via live chat or email.
Have more questions? The support team is always ready
If your question is not answered on this FAQ page, the 1111bet support team is available 24 hours a day, 7 days a week in both Bengali and English. Whether the question is about deposits, bonuses, verification or a technical issue, you will get a quick response.
Live Chat
After logging in to the site, click the live chat icon at the bottom right corner — you can start chatting in Bengali right away.
After logging in to the site, click the live chat icon at the bottom right corner — you can start chatting in Bengali right away.
Email Support
For detailed inquiries, contact us by email: [email protected]
For detailed inquiries, contact us by email: [email protected]
All communications are SSL encrypted — your information is completely secure.